curl --request POST \
  --url https://api.example.com/v1/google-reviews \
  --header 'Content-Type: application/json' \
  --header 'X-API-Key: <api-key>' \
  --data '
{
  "url": "example.com",
  "phone": "123-456-7890",
  "company_name": "Acme Inc",
  "google_maps_url": "maps.app.goo.gl/w9i7uAMQNNARKZiC8",
  "categories": [
    "Restaurant",
    "Italian Restaurant"
  ]
}
'

{
  "success": true,
  "records": [
    {
      "address": "1750 Independence Boulevard",
      "all_attributes": [
        {
          "Accessibility": [
            "Wheelchair accessible entrance",
            "Wheelchair accessible parking lot"
          ],
          "Offerings": [
            "Oil change",
            "Repair services"
          ],
          "Payments": [
            "Checks",
            "Debit cards",
            "NFC mobile payments",
            "Credit cards"
          ]
        }
      ],
      "city": "Bedford",
      "company_name": "Magic City CDJR Bedford",
      "concise_summary": "Dominion of Bedford has received a mix of positive and negative reviews, with some customers praising the friendly and knowledgeable staff, great selection of vehicles, and efficient service department, while others have complained about unprofessional behavior, overpricing, and poor customer service. Recurring themes include the importance of good customer service, transparency, and honesty in sales and service.",
      "google_maps_classification": "Car Dealer",
      "google_maps_url": "maps.app.goo.gl/Bmon8G1ZDT3AxWrH8",
      "major_complaints": [
        "Unprofessional behavior from staff",
        "overpricing",
        "poor customer service",
        "vehicles not properly cleaned or maintained",
        "issues with repair and maintenance services",
        "dishonesty about vehicle conditions and prices"
      ],
      "phone": "5405868221",
      "positive_remarks": [
        "Friendly and knowledgeable staff",
        "great selection of vehicles",
        "efficient service department",
        "good communication and follow-up",
        "willingness to help and answer questions",
        "clean and tidy facilities"
      ],
      "recurring_themes": [
        "Importance of good customer service",
        "need for transparency and honesty in sales and service",
        "value of knowledgeable and friendly staff",
        "desire for efficient and timely service",
        "appreciation for clean and well-maintained facilities and vehicles"
      ],
      "review_count": 107,
      "reviews": [
        {
          "post_time_approx": "02/15/2025 12:55:20 PM",
          "post_time_approx_unix": 1739642120.744039,
          "reviewer_name": "Clive Rickwood",
          "reviewer_number_of_reviews": 1,
          "reviewer_profile": "https://www.google.com/maps/contrib/115376193871138475418/reviews?hl=en",
          "stars": 5
        },
        {
          "owner_response": "Sasha,  We are sorry that you felt led to provide us with a 1-star review.  After discussion with our Service Manager, it's been determined that, based on the previous repair work done at another shop, the diagnosis provided to you was accurate. The work done to fix your truck was performed to correct the issues that were found, and per your instruction.  It was requested that we not fix additional problems that arose, and you were not charged for additional diagnostics.  You are welcome to contact our General Manager, Penny Burch, to further discuss this.  She can be reached at 540-345-0911.",
          "post_time_approx": "02/15/2025 12:55:15 PM",
          "post_time_approx_unix": 1739642115.294355,
          "reviewer_name": "Sasha K",
          "reviewer_number_of_reviews": 18,
          "reviewer_profile": "https://www.google.com/maps/contrib/107632336448051075326/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.9999865293502808,
          "stars": 1,
          "text": "I don’t recommend doing any business with the Magic City in Bedford. I had my car diagnosed inaccurately and was lied to about necessary repairs to fix my issue. Car was in the shop 4 times and each time I was told that something else needs to be done on my car in order to fix it. My car was not fixed at the end (after +$2000 of expenses) and I had to go to a different repair shop. I contacted manager directly and they refused to a refund or repairs at their cost. This shop made false repairs on my car and made me pay for it. If you value your time and money don’t go to them."
        },
        {
          "owner_response": "Jibin, thank you for the great 5-star review!  We appreciate your business, and we are honored to have you as a customer.",
          "post_time_approx": "12/15/2024 12:55:15 PM",
          "post_time_approx_unix": 1734285315.550933,
          "reviewer_name": "Jibin B",
          "reviewer_number_of_reviews": 1,
          "reviewer_profile": "https://www.google.com/maps/contrib/100288180844863798189/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.99847811460495,
          "stars": 5,
          "text": "Absolutely customer friendly team, they definitely know what to do and how to do it! Prices are absolutely competitive! They saved my money and time! Thanks a lot!"
        },
        {
          "owner_response": "Jeremy, thank you for the 5-star review and the kind words for our team. We are thrilled that you had a great buying experience and we invite you to stop in and say Hello when you are back up this way again.",
          "post_time_approx": "11/15/2024 12:55:15 PM",
          "post_time_approx_unix": 1731693315.14864,
          "reviewer_name": "Jeremy Strickland",
          "reviewer_number_of_reviews": 25,
          "reviewer_profile": "https://www.google.com/maps/contrib/108846458418307376242/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9996700286865234,
          "stars": 5,
          "text": "We drove 5 hours from home looking for this particular car and were not disappointed. The staff here at magic city were waiting on us with a smile keys in hand with my car up front waiting on me when we got here. We had the pleasure of being the first sale for our sales representative Taylor everyone we encountered made us feel like we had known them for years. We enjoyed talking with the loan operations manager Niki she had most of the paperwork done before we got back from our test  drive. Best car buying experience I have ever had and definitely worth the drive from Myrtle Beach South Carolina."
        },
        {
          "owner_response": "Angelina, thank you for the 5-star review.  We are appreciative of your business and are grateful you took the time to leave us a review.",
          "post_time_approx": "10/15/2024 01:55:20 PM",
          "post_time_approx_unix": 1729014920.744719,
          "reviewer_name": "Angelina Smith",
          "reviewer_number_of_reviews": 22,
          "reviewer_profile": "https://www.google.com/maps/contrib/102776355868045063517/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "07/15/2024 01:55:20 PM",
          "post_time_approx_unix": 1721066120.745317,
          "reviewer_name": "Jody Lipford",
          "reviewer_number_of_reviews": 4,
          "reviewer_profile": "https://www.google.com/maps/contrib/101940351825724652451/reviews?hl=en",
          "stars": 4
        },
        {
          "owner_response": "Terry, thank you for the 5-star review! We know how stressful it can be when you have issues with your truck, especially while traveling on vacation. We are glad the team could get the issues resolved and get you back on the road. We hope the rest of your travels are safe and we invite you to stop in for a visit the next time you are through the area.",
          "post_time_approx": "06/15/2024 01:55:16 PM",
          "post_time_approx_unix": 1718474116.345245,
          "reviewer_name": "terry chapman",
          "reviewer_number_of_reviews": 3,
          "reviewer_profile": "https://www.google.com/maps/contrib/117516029399354059601/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9949434399604797,
          "stars": 5,
          "text": "Everyone in this area should be proud to have this place in your neighborhood the service is spectacular  and they have the BEST DIESEL  MACHANIC I have ever seen they where so helpful and understanding I live 5 hours away and my truck was acting up and the service lady and mechanic  got on my truck and saved my vacation love these people"
        },
        {
          "post_time_approx": "05/15/2024 01:55:20 PM",
          "post_time_approx_unix": 1715795720.746971,
          "reviewer_name": "Ken Huskey Sr",
          "reviewer_number_of_reviews": 1,
          "reviewer_profile": "https://www.google.com/maps/contrib/101569102659759656212/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2024 01:55:20 PM",
          "post_time_approx_unix": 1715795720.746417,
          "reviewer_name": "Ashley Coleman",
          "reviewer_number_of_reviews": 51,
          "reviewer_profile": "https://www.google.com/maps/contrib/113830174189920970077/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2024 01:55:20 PM",
          "post_time_approx_unix": 1715795720.745876,
          "reviewer_name": "Dottie McClure Gowen",
          "reviewer_number_of_reviews": 91,
          "reviewer_profile": "https://www.google.com/maps/contrib/104134675982127756765/reviews?hl=en",
          "stars": 5
        },
        {
          "owner_response": "Teri, thank you for the great review. We are grateful and honored that you chose to have your service work done at Magic City. We appreciate your trust. Please let us know how we can serve you again.",
          "post_time_approx": "05/15/2024 01:55:19 PM",
          "post_time_approx_unix": 1715795719.902037,
          "reviewer_name": "Teri Dooley",
          "reviewer_number_of_reviews": 118,
          "reviewer_profile": "https://www.google.com/maps/contrib/103964555098459759207/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9972562193870544,
          "stars": 4,
          "text": "The service that we needed was performed on time and in a timely manner."
        },
        {
          "owner_response": "Elizabeth,  thank you for the great review. We appreciate your trust in us and our service department. Please let us know how we can best serve you again.",
          "post_time_approx": "05/15/2024 01:55:19 PM",
          "post_time_approx_unix": 1715795719.372184,
          "reviewer_name": "elizabeth headley",
          "reviewer_number_of_reviews": 224,
          "reviewer_profile": "https://www.google.com/maps/contrib/113801205016553216722/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9995293617248535,
          "stars": 4,
          "text": "Courteous employees and repaired our vehicle in the amount of time they estimated."
        },
        {
          "owner_response": "Louie, Thank you for the great review.  We are grateful for your trust in our service department and appreciate your business.  Please let us know how we can serve you again.",
          "post_time_approx": "05/15/2024 01:55:17 PM",
          "post_time_approx_unix": 1715795717.719228,
          "reviewer_name": "Louie Jones",
          "reviewer_number_of_reviews": 21,
          "reviewer_profile": "https://www.google.com/maps/contrib/109006024604179701945/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9478592276573181,
          "stars": 5,
          "text": "Quick service turn around on vehicle repairs. Very good customer service in the service department. They keep you updated and timely service."
        },
        {
          "owner_response": "Greg, thank you very much for the kind words and great review. It's an honor to serve you and we appreciate the trust you have shown to allow us to service your Honda and Toyota.",
          "post_time_approx": "05/15/2024 01:55:16 PM",
          "post_time_approx_unix": 1715795716.718668,
          "reviewer_name": "Greg Woodworth",
          "reviewer_number_of_reviews": 67,
          "reviewer_profile": "https://www.google.com/maps/contrib/118392776194603451671/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9906772375106812,
          "stars": 5,
          "text": "Service Dept: They are very good.  I take my 21 year old Honda van, and my 2013 Rav4.  Both Audrey & Nickie, are very friendly. Always smiling. So they work on many different type of cars.  I get, Jesse,  to work on mine, now that guy is Top Notch. He alerted me one time that my Honda needed new brakes, and he was right. He said they worked ok, but pads were wearing down and would hurt the rotors.  They look after the customer.  Thanks..guys.  Update: 3/02/23  Again had my van serviced here again. First, Audrey is very nice and her asst. Tracey also very nice. I had Dave, do my van and he was excellent, when he was done he answered all  questions. Thanks, everyone for a great job. Also, I had to use the restroom, while there and it was perfectly clean and tidy. Not to many public bathrooms, you can say that about. I will be back.  Greg Woodworth  Update: 10/24/23 This place is Great. The service you get is the best. Tracie checked me in, and was really nice, and helpful. Audrey also was very nice, just a great place. Then, David worked on my SUV and put in 2 new headlights and did it perfect.  Wow, a great place. I'm telling my friends."
        },
        {
          "owner_response": "Dale, Thank you for the great review and kind words for Jaron.  We appreciate the opportunity you gave and the trust you showed in us.  We hope you enjoy your Tacoma and we look forward to the opportunity of serving you again.",
          "post_time_approx": "05/15/2024 01:55:16 PM",
          "post_time_approx_unix": 1715795716.10382,
          "reviewer_name": "Dale Overstreet",
          "reviewer_number_of_reviews": 8,
          "reviewer_profile": "https://www.google.com/maps/contrib/117075912891631820683/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.993099570274353,
          "stars": 5,
          "text": "Bought a used Toyota Tacoma here and traded in my car. I had a really good experience. Jaron Young handled the sale and was professional and kind. Recommend him to anyone in the market."
        },
        {
          "owner_response": "Robert, thank you for the kind words and great review. We are honored and grateful to have you as a customer! We look forward to serving you again.",
          "post_time_approx": "05/15/2024 01:55:16 PM",
          "post_time_approx_unix": 1715795716.030667,
          "reviewer_name": "Robert Hardin",
          "reviewer_number_of_reviews": 350,
          "reviewer_profile": "https://www.google.com/maps/contrib/101008039778708144422/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.893553614616394,
          "stars": 5,
          "text": "First time taking our vehicle here. Friendly service and was completed well before originally told it would take. Will be returning for next scheduled service. Update 2/7/24. Getting my battery replaced quick friendly service. Little expensive but whats not these days."
        },
        {
          "owner_response": "Dale, thank you for the great review. We strive for complete customer satisfaction and are glad to hear about your experience. We look forward to the opportunity to serve you again.",
          "post_time_approx": "05/15/2024 01:55:15 PM",
          "post_time_approx_unix": 1715795715.946025,
          "reviewer_name": "Dale Abbott",
          "reviewer_number_of_reviews": 40,
          "reviewer_profile": "https://www.google.com/maps/contrib/117924635552651928446/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9948474168777466,
          "stars": 5,
          "text": "I went to several dealerships out of the town of Bedford and was treated like they're just trying to get the most money out of my pockets they could. It was the exact opposite at Magic Ram dealership. The service was outstanding, and the deal was even better 👌 Thanks for the great experience. …"
        },
        {
          "owner_response": "Eric,  thank you for the great review. We appreciate your trust in us. We know how valuable your time is and we will work hard to get your truck back to you in a timely manner.",
          "post_time_approx": "05/15/2024 01:55:15 PM",
          "post_time_approx_unix": 1715795715.806824,
          "reviewer_name": "Eric Gattis",
          "reviewer_number_of_reviews": 37,
          "reviewer_profile": "https://www.google.com/maps/contrib/114211241220031621012/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9988769888877869,
          "stars": 5,
          "text": "Dropped a work van off for warranty work. They fit us in faster than anyone else was willing to. Staff was super friendly and welcoming. Very clean outside and inside. Decent selection of cars for sale outside. Will update when we get the van back and see how the well technicians do"
        },
        {
          "post_time_approx": "05/15/2023 01:55:20 PM",
          "post_time_approx_unix": 1684173320.748628,
          "reviewer_name": "carlos matherly",
          "reviewer_profile": "https://www.google.com/maps/contrib/110944534665234153140/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2023 01:55:20 PM",
          "post_time_approx_unix": 1684173320.748099,
          "reviewer_name": "M",
          "reviewer_profile": "https://www.google.com/maps/contrib/106112555551293843822/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2023 01:55:20 PM",
          "post_time_approx_unix": 1684173320.747537,
          "reviewer_name": "Matthew Gotch",
          "reviewer_number_of_reviews": 9,
          "reviewer_profile": "https://www.google.com/maps/contrib/105077231054062228783/reviews?hl=en",
          "stars": 5
        },
        {
          "owner_response": "We are grateful to have you as a customer and we are very sorry to hear you feel that the experience was unprofessional. After long discussion with our Service Manager, it was revealed the initial diagnosis you received from another repair facility was inaccurate.  We stand behind our service team in the professional way the situation was handled, and the accuracy of the diagnostics.  We appreciate the opportunity to assist you and would hope you would reconsider your review.",
          "post_time_approx": "05/15/2023 01:55:20 PM",
          "post_time_approx_unix": 1684173320.023063,
          "reviewer_name": "DNE PRODUCTIONS",
          "reviewer_number_of_reviews": 284,
          "reviewer_profile": "https://www.google.com/maps/contrib/113236747863412098483/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.999616265296936,
          "stars": 1,
          "text": "Very unhappy with our service today.. very unprofessional."
        },
        {
          "post_time_approx": "05/15/2023 01:55:19 PM",
          "post_time_approx_unix": 1684173319.872184,
          "reviewer_name": "J Blankenship",
          "reviewer_number_of_reviews": 9,
          "reviewer_profile": "https://www.google.com/maps/contrib/117479960775470026575/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9892516732215881,
          "stars": 4,
          "text": "Good overall experience purchasing a used truck."
        },
        {
          "owner_response": "Vanessa, thank you for the great review. We are honored you chose Magic City for your service needs, and we are glad that your experience was excellent.",
          "post_time_approx": "05/15/2023 01:55:19 PM",
          "post_time_approx_unix": 1684173319.589653,
          "reviewer_name": "Vanessa Fauntleroy",
          "reviewer_number_of_reviews": 180,
          "reviewer_profile": "https://www.google.com/maps/contrib/106631562373267589098/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.977097749710083,
          "stars": 5,
          "text": "Took family there to get car fix. Was great with the up most respected and kindness."
        },
        {
          "post_time_approx": "05/15/2023 01:55:19 PM",
          "post_time_approx_unix": 1684173319.238657,
          "reviewer_name": "John McCormick",
          "reviewer_number_of_reviews": 92,
          "reviewer_profile": "https://www.google.com/maps/contrib/111140788500773668472/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9939035773277283,
          "stars": 5,
          "text": "Looking for a pic-up to replace old one Dave Wilsomn is on it bought a 2013 f150 there great service  this is my 2nd truck I have bought from them still have the 2001 dodge ram bought in 2008"
        },
        {
          "owner_response": "Melissa, thank you so much for the great review.  We are honored to have you as a customer and are glad that Audrey and the service department took great care of you.",
          "post_time_approx": "05/15/2023 01:55:18 PM",
          "post_time_approx_unix": 1684173318.09205,
          "reviewer_name": "melissa wilson",
          "reviewer_number_of_reviews": 132,
          "reviewer_profile": "https://www.google.com/maps/contrib/109646754865624178800/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.99791020154953,
          "stars": 5,
          "text": "Took dodge 3500 in for a recall appt. As usual Aubrey had the best personality and the service dept quick! Love dealing with this dealership!"
        },
        {
          "owner_response": "Cheryl, thank you for the great review and kind words!  We are honored that you allowed us to assist you and that Jaron and Nikki made the experience fun!  We look forward to being able to serve you again in the future!",
          "post_time_approx": "05/15/2023 01:55:17 PM",
          "post_time_approx_unix": 1684173317.405558,
          "reviewer_name": "Cheryl Caynor",
          "reviewer_number_of_reviews": 5,
          "reviewer_profile": "https://www.google.com/maps/contrib/104346711201584434801/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9990467429161072,
          "stars": 5,
          "text": "I bought my third jeep from this dealership on 12/2/2022.   Had such a fun and exciting experience.   Jaron Young in sales was wonderful.  He went above and beyond to help me.  Niki in finance was wonderful too.   What a fun team.  Go by and see Jaron and he might even do the happy dance for you.   Niki may even have on her Grinch dress, even though she is far from being a Grinch.   What a team.  Best dealership and people around."
        },
        {
          "owner_response": "Seth, while we are grateful that you chose to have your service work done with us, we apologize that you had a bad experience. One of our service advisors will be contacting you to further discuss your concerns. After that conversation we would hope you would give us a second chance.",
          "post_time_approx": "05/15/2023 01:55:16 PM",
          "post_time_approx_unix": 1684173316.16549,
          "reviewer_name": "Seth Tobias",
          "reviewer_number_of_reviews": 8,
          "reviewer_profile": "https://www.google.com/maps/contrib/104139734881463339183/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.9999922513961792,
          "stars": 1,
          "text": "4 Months of waiting on my daily driver. $4600 spent . Still my 2015 jeep won’t start. Had to jump it to drive it home.  Really tough to swallow. Let them know about it, not their problem, they fixed the real problem. Sorry for your luck folks…..I wouldn’t trust this place to service your vehicle. You will not be told the truth over the phone, I was lied to about the parts they were replacing. if that’s how they treat you on the service side why would you even chance visiting the sales floor where the money in jeopardy is 30 or 60k? Pay all that and find out you’re being lied to. Yikes."
        },
        {
          "owner_response": "Thank you so much for the great review! We are honored that you allowed us to service your Magnum!",
          "post_time_approx": "05/15/2023 01:55:15 PM",
          "post_time_approx_unix": 1684173315.744497,
          "reviewer_name": "globalmeltdown1963 .globalmeltdown",
          "reviewer_number_of_reviews": 13,
          "reviewer_profile": "https://www.google.com/maps/contrib/103720684257231649959/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.995837926864624,
          "stars": 5,
          "text": "Awesome service! Did what needed to be done in a timely manner. Respected me and my 2006 Magnum. Will use the service department here again for sure. ALL 5 Stars.Maggie the Magnum thanks you all!"
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.750928,
          "reviewer_name": "Bertha Arthur",
          "reviewer_number_of_reviews": 38,
          "reviewer_profile": "https://www.google.com/maps/contrib/100507941226448201393/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.750378,
          "reviewer_name": "Michelle Davis",
          "reviewer_number_of_reviews": 18,
          "reviewer_profile": "https://www.google.com/maps/contrib/113281061745182150867/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.749737,
          "reviewer_name": "Jeremy Whitlow",
          "reviewer_number_of_reviews": 93,
          "reviewer_profile": "https://www.google.com/maps/contrib/100956818845120253690/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
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          "reviewer_name": "William Robertson",
          "reviewer_number_of_reviews": 332,
          "reviewer_profile": "https://www.google.com/maps/contrib/108385431797972642676/reviews?hl=en",
          "stars": 4
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.720635,
          "reviewer_name": "Bill Clark",
          "reviewer_number_of_reviews": 12,
          "reviewer_profile": "https://www.google.com/maps/contrib/104367350356123355653/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9930550456047058,
          "stars": 5,
          "text": "Great service"
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.693605,
          "reviewer_name": "Birgit Eder",
          "reviewer_number_of_reviews": 11,
          "reviewer_profile": "https://www.google.com/maps/contrib/105266428721811632612/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9969626069068909,
          "stars": 4,
          "text": "Service A+"
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.413379,
          "reviewer_name": "Sue& Bill Taylor",
          "reviewer_number_of_reviews": 85,
          "reviewer_profile": "https://www.google.com/maps/contrib/101823455242044917940/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.8896293640136719,
          "stars": 1,
          "text": "We've never been there"
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.386301,
          "reviewer_name": "William Taylor",
          "reviewer_number_of_reviews": 11,
          "reviewer_profile": "https://www.google.com/maps/contrib/116955101148491585291/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.9452882409095764,
          "stars": 1,
          "text": "Did not go there"
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.258087,
          "reviewer_name": "Wanda Booth",
          "reviewer_number_of_reviews": 9,
          "reviewer_profile": "https://www.google.com/maps/contrib/104657348425478841496/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.9994111061096191,
          "stars": 1,
          "text": "Was not there. You need to get your facts right"
        },
        {
          "post_time_approx": "05/15/2022 01:55:20 PM",
          "post_time_approx_unix": 1652637320.190954,
          "reviewer_name": "Jim Jim",
          "reviewer_number_of_reviews": 2,
          "reviewer_profile": "https://www.google.com/maps/contrib/104149244894389790443/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9909241795539856,
          "stars": 5,
          "text": "Very good service by folks who care!"
        },
        {
          "post_time_approx": "05/15/2022 01:55:19 PM",
          "post_time_approx_unix": 1652637319.981649,
          "reviewer_name": "Mike Craig",
          "reviewer_number_of_reviews": 106,
          "reviewer_profile": "https://www.google.com/maps/contrib/104352209638693247072/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9983554482460022,
          "stars": 4,
          "text": "Put anplaction in to go work for them can't wait to hear from them"
        },
        {
          "post_time_approx": "05/15/2022 01:55:19 PM",
          "post_time_approx_unix": 1652637319.838536,
          "reviewer_name": "Pamela Brooks",
          "reviewer_number_of_reviews": 35,
          "reviewer_profile": "https://www.google.com/maps/contrib/111775465009943493531/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9988840222358704,
          "stars": 5,
          "text": "Mike was awesome explained all the features on my 2018 Jeep"
        },
        {
          "owner_response": "Gerald, we appreciate the kind words and great review. We are grateful to have you as a customer. And we look forward to being able to serve you again in the future.",
          "post_time_approx": "05/15/2022 01:55:19 PM",
          "post_time_approx_unix": 1652637319.455867,
          "reviewer_name": "Gerald Tobey",
          "reviewer_number_of_reviews": 332,
          "reviewer_profile": "https://www.google.com/maps/contrib/111637990447647250695/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9923413991928101,
          "stars": 5,
          "text": "Great dealer!  Great parts folks, always willing to go the extra mile to help! Nice selection of vehicles."
        },
        {
          "post_time_approx": "05/15/2022 01:55:17 PM",
          "post_time_approx_unix": 1652637317.316813,
          "reviewer_name": "Shane Inman",
          "reviewer_number_of_reviews": 30,
          "reviewer_profile": "https://www.google.com/maps/contrib/104220569851701070291/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9995993971824646,
          "stars": 5,
          "text": "Vehicles are hard to come by anywhere you look right now.  Bob Kaplan reached out to me by phone after reading an article about me looking for vehicles.  I'm so glad we connected!  I have purchased six new vehicles from him in the last month and they made the whole process a pleasure.  I would definitely do business with them again."
        },
        {
          "post_time_approx": "05/15/2022 01:55:16 PM",
          "post_time_approx_unix": 1652637316.441469,
          "reviewer_name": "Jacob Guilliams",
          "reviewer_number_of_reviews": 12,
          "reviewer_profile": "https://www.google.com/maps/contrib/100023321336429475498/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.999920129776001,
          "stars": 2,
          "text": "I went to this dealership after my mom bought two vehicles from the lot - why not? The salesman, Mike, was awesome! 2018 Jeep Compass- Loved the experience he provided!  However, after about a month and a half, I went to another shop since this dealership stays busy in the service department. They sold me the vehicle with only replacing two tires instead of all four and then had to replace the start/stop battery - they said it was a “courtesy” after showing the diagnostic from the other shop.  And now - the screen has a glare in it that keeps glitching, which will not allow me to use it. I called and the service woman got extremely rude with me after asking her if she knew would it could be since they didn’t have appointments until August. “Sir, I’m not a technician, I don’t know.”  So far, I have had a problem with the tires, the start/stop battery, and now the screen. I’m not sure if I should be anxious about having 3 problems after buying the car after three months. The woman in the service department needs to be taught a lesson on customer service."
        },
        {
          "post_time_approx": "05/15/2022 01:55:15 PM",
          "post_time_approx_unix": 1652637315.451245,
          "reviewer_name": "Kayla Simpson",
          "reviewer_number_of_reviews": 4,
          "reviewer_profile": "https://www.google.com/maps/contrib/110123252055574034596/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9938732385635376,
          "stars": 5,
          "text": "Mike Anderson sold my husband and I our new Grand Cherokee L. He was so personable, friendly and knowledgeable. His willingness to help didn’t stop after the sale was made. The day after we purchased he called just to thank us and ask us how we were liking it. We appreciate all of his efforts and look forward to working with him again in the future."
        },
        {
          "post_time_approx": "05/15/2021 01:55:20 PM",
          "post_time_approx_unix": 1621101320.751495,
          "reviewer_name": "Dan Mason",
          "reviewer_number_of_reviews": 1,
          "reviewer_profile": "https://www.google.com/maps/contrib/105496492250366091304/reviews?hl=en",
          "stars": 4
        },
        {
          "post_time_approx": "05/15/2021 01:55:20 PM",
          "post_time_approx_unix": 1621101320.642817,
          "reviewer_name": "Thomas Reid",
          "reviewer_number_of_reviews": 91,
          "reviewer_profile": "https://www.google.com/maps/contrib/115290683855462614149/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9943011999130249,
          "stars": 5,
          "text": "Knowledgeable staff"
        },
        {
          "post_time_approx": "05/15/2021 01:55:20 PM",
          "post_time_approx_unix": 1621101320.592184,
          "reviewer_name": "Rhonda Sigmon",
          "reviewer_number_of_reviews": 138,
          "reviewer_profile": "https://www.google.com/maps/contrib/100529472907221841256/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9943494200706482,
          "stars": 5,
          "text": "Polite and friendly"
        },
        {
          "post_time_approx": "05/15/2021 01:55:20 PM",
          "post_time_approx_unix": 1621101320.157515,
          "reviewer_name": "Lisa Anderson",
          "reviewer_number_of_reviews": 26,
          "reviewer_profile": "https://www.google.com/maps/contrib/112313223863246392790/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9652075171470642,
          "stars": 4,
          "text": "Not enough variation of vehicles. But overall good customer service"
        },
        {
          "post_time_approx": "05/15/2021 01:55:19 PM",
          "post_time_approx_unix": 1621101319.940218,
          "reviewer_name": "Pat Smith",
          "reviewer_number_of_reviews": 35,
          "reviewer_profile": "https://www.google.com/maps/contrib/107295176364146797442/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9991521835327148,
          "stars": 4,
          "text": "Truck under warranty,  checked a code and ordered the part.  No muss, no fuss."
        },
        {
          "post_time_approx": "05/15/2021 01:55:19 PM",
          "post_time_approx_unix": 1621101319.747289,
          "reviewer_name": "Rusty Vess",
          "reviewer_number_of_reviews": 43,
          "reviewer_profile": "https://www.google.com/maps/contrib/111054641930611104455/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.9996656179428101,
          "stars": 1,
          "text": "Salesman very rude did not act like he water to help want buy from them why spend my money when salesman could care less"
        },
        {
          "post_time_approx": "05/15/2021 01:55:19 PM",
          "post_time_approx_unix": 1621101319.708361,
          "reviewer_name": "bev wisser",
          "reviewer_number_of_reviews": 122,
          "reviewer_profile": "https://www.google.com/maps/contrib/112616977218202334383/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9970291256904602,
          "stars": 5,
          "text": "Excellent care, excellent knowledge of our new vehicle. Very pleased!"
        },
        {
          "post_time_approx": "05/15/2021 01:55:19 PM",
          "post_time_approx_unix": 1621101319.065805,
          "reviewer_name": "Matthew Wells",
          "reviewer_number_of_reviews": 21,
          "reviewer_profile": "https://www.google.com/maps/contrib/116542616270416686243/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.998175859451294,
          "stars": 5,
          "text": "Drove 3.5 hrs to purchase an SUV from this dealership do to they had exactly what we were looking for. Great deal and customer service. Would definatly purchase from them again."
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
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          "reviewer_name": "Daniel Helmer",
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          "stars": 5
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        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
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          "reviewer_name": "Roger Flurnoy",
          "reviewer_number_of_reviews": 11,
          "reviewer_profile": "https://www.google.com/maps/contrib/116579513281708052825/reviews?hl=en",
          "stars": 3
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
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          "reviewer_name": "lori wiseman",
          "reviewer_number_of_reviews": 100,
          "reviewer_profile": "https://www.google.com/maps/contrib/102994961087408434205/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.753151,
          "reviewer_name": "chris fox",
          "reviewer_number_of_reviews": 39,
          "reviewer_profile": "https://www.google.com/maps/contrib/117769990063364405698/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.752603,
          "reviewer_name": "Jeff Parker",
          "reviewer_number_of_reviews": 27,
          "reviewer_profile": "https://www.google.com/maps/contrib/105334010505803670471/reviews?hl=en",
          "stars": 3
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.752053,
          "reviewer_name": "Lauren Critchfield",
          "reviewer_profile": "https://www.google.com/maps/contrib/103967909162051515999/reviews?hl=en",
          "stars": 5
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.618939,
          "reviewer_name": "Betty Craig",
          "reviewer_number_of_reviews": 16,
          "reviewer_profile": "https://www.google.com/maps/contrib/106977696591526320759/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.999663233757019,
          "stars": 1,
          "text": "Over priced"
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.568518,
          "reviewer_name": "Andy Kaplan",
          "reviewer_number_of_reviews": 5,
          "reviewer_profile": "https://www.google.com/maps/contrib/116450191933682184886/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9849574565887451,
          "stars": 5,
          "text": "Wonderful"
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.544379,
          "reviewer_name": "Edgar Rawlings",
          "reviewer_number_of_reviews": 52,
          "reviewer_profile": "https://www.google.com/maps/contrib/113252009188035604372/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9742226004600525,
          "stars": 5,
          "text": "Very polite"
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.519452,
          "reviewer_name": "Edagar Rawlings",
          "reviewer_number_of_reviews": 16,
          "reviewer_profile": "https://www.google.com/maps/contrib/104007552140759481165/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9930550456047058,
          "stars": 5,
          "text": "Great service"
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.491878,
          "reviewer_name": "Chad Holzhauser",
          "reviewer_number_of_reviews": 38,
          "reviewer_profile": "https://www.google.com/maps/contrib/117746989186930281186/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.9993960857391357,
          "stars": 1,
          "text": "Don't go here"
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.464636,
          "reviewer_name": "Brian Key",
          "reviewer_number_of_reviews": 27,
          "reviewer_profile": "https://www.google.com/maps/contrib/100825799794337840291/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9948375821113586,
          "stars": 5,
          "text": "Great dealership!"
        },
        {
          "post_time_approx": "05/15/2020 01:55:20 PM",
          "post_time_approx_unix": 1589565320.331424,
          "reviewer_name": "rachel shackelford",
          "reviewer_number_of_reviews": 32,
          "reviewer_profile": "https://www.google.com/maps/contrib/114757084553292313654/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.995474636554718,
          "stars": 5,
          "text": "Fast friendly service."
        },
        {
          "post_time_approx": "05/15/2020 01:55:19 PM",
          "post_time_approx_unix": 1589565319.409652,
          "reviewer_name": "Tina Marie Seay",
          "reviewer_number_of_reviews": 3,
          "reviewer_profile": "https://www.google.com/maps/contrib/101175381320905271241/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.999804675579071,
          "stars": 5,
          "text": "Pat Meador and the Dominion team were great to work with.  Very quick and efficient.  Highly recommend this dealership."
        },
        {
          "post_time_approx": "05/15/2020 01:55:17 PM",
          "post_time_approx_unix": 1589565317.768457,
          "reviewer_name": "M Jackson",
          "reviewer_number_of_reviews": 1,
          "reviewer_profile": "https://www.google.com/maps/contrib/117199077619145197845/reviews?hl=en",
          "sentiment": "NEGATIVE",
          "sentiment_score": 0.9999897480010986,
          "stars": 1,
          "text": "Terrible service. Test drove 2012 Tahoe, like it but it showed some electrical issues. Side mirror sensors were going off, dash was blinking and so was the stereo and Pat the salesman claimed nothing was wrong with it. After test drive advises him I’m still interested in buying if we can figure out this issue. It was a Friday and said he would call me on Monday. Well he left me a vm to call him on Tuesday and when i did, he told me he sold it. Why wouldn’t you call me Monday like he said but to sell it after I told him we were looking to purchase as soo. As that was figured out. Try to stay local and out but it’s not worth it, the hell with Dominion of Bedford!!!!"
        },
        {
          "post_time_approx": "05/15/2020 01:55:17 PM",
          "post_time_approx_unix": 1589565317.13325,
          "reviewer_name": "Ann Smith",
          "reviewer_number_of_reviews": 1,
          "reviewer_profile": "https://www.google.com/maps/contrib/103087367899654503639/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9908349514007568,
          "stars": 5,
          "text": "I purchased my first Jeep yesterday from Dominion of Bedford and it was a wonderful experience.  Pat Meador was the gentleman that handled my purchase and he was awesome...very knowledgeable about the vehicle and great to work with. The entire staff was a pleasure to do business with and I would highly recommend this dealership to anyone....and I love my Jeep!"
        },
        {
          "post_time_approx": "05/15/2020 01:55:17 PM",
          "post_time_approx_unix": 1589565317.040976,
          "reviewer_name": "Rachel Nash",
          "reviewer_number_of_reviews": 5,
          "reviewer_profile": "https://www.google.com/maps/contrib/118152028459254049849/reviews?hl=en",
          "sentiment": "POSITIVE",
          "sentiment_score": 0.9924557209014893,
          "stars": 5,
          "text": "Pat was amazing to work with! Very honest and kind, he was helpful over the phone and in person. My car is excellent and the dealership as a whole was incredible, and Sherie  was willing to assist with the registration and title, even though my registration had expired. I would definitely recommend visiting them and working with them!"
        }
      ],
      "reviews_scrape_date": "2025-05-15T17:55:20.760423",
      "reviews_scraped": 105,
      "reviews_summary": [
        {
          "concise_summary": "Dominion of Bedford has received a mix of positive and negative reviews, with some customers praising the friendly and knowledgeable staff, great selection of vehicles, and efficient service department, while others have complained about unprofessional behavior, overpricing, and poor customer service. Recurring themes include the importance of good customer service, transparency, and honesty in sales and service.",
          "major_complaints": "Unprofessional behavior from staff, overpricing, poor customer service, vehicles not properly cleaned or maintained, issues with repair and maintenance services, dishonesty about vehicle conditions and prices",
          "positive_remarks": "Friendly and knowledgeable staff, great selection of vehicles, efficient service department, good communication and follow-up, willingness to help and answer questions, clean and tidy facilities",
          "recurring_themes": "Importance of good customer service, need for transparency and honesty in sales and service, value of knowledgeable and friendly staff, desire for efficient and timely service, appreciation for clean and well-maintained facilities and vehicles",
          "unique_outlier_comments": "Allegations of rudeness and unprofessional behavior from the General Manager, claims of being lied to about vehicle conditions and prices, extremely negative experiences with specific staff members or departments, unusually glowing reviews of specific staff members or departments"
        }
      ],
      "reviews_summary_model": "meta-llama/llama-3.3-70b-instruct",
      "state": "VA",
      "tags_dict": [
        {
          "2013": 2,
          "drive": 6,
          "here again": 2,
          "money": 4,
          "phone": 2,
          "prices": 7,
          "questions": 3,
          "smile": 2,
          "used vehicles": 5,
          "van": 2
        }
      ],
      "unique_outlier_comments": [
        "Allegations of rudeness and unprofessional behavior from the General Manager",
        "claims of being lied to about vehicle conditions and prices",
        "extremely negative experiences with specific staff members or departments",
        "unusually glowing reviews of specific staff members or departments"
      ],
      "zip_code": "24523",
      "url": "magiccitybedford.com"
    }
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  "total_records": 1
}